Building a magical world that brings Prime Video’s entire universe together.
THE CHALLENGE
Prime Video needed to elevate its successful 2023 Primeville activation into a larger, more unified experience that could hero its expanding entertainment catalogue, spanning Amazon Originals, live sport, films, and add-on subscriptions. It also needed to educate audiences, whilst managing high SXSW foot traffic and driving strong social amplification.
The core challenge was to bring a wide range of IPs together under a cohesive creative universe and transform a real-world venue into an immersive, intuitive journey that reinforced Prime Video as a true one-stop entertainment destination.
Key challenges included:
Uniting multiple, genre-diverse IPs under one coherent creative world
Clearly communicating Prime Video’s full offering, including add-on subscriptions
Designing an experience that could handle large crowds while maintaining immersion
Building organic social shareability into every moment
Transforming a hospitality venue into a fully themed, high-impact fictional universe
THE DEVELOPMENT
Before landing on the final solution, Spark explored how to translate Prime Video’s vast and varied content offering into a single unified experience. We needed a concept that could simplify a wide range of genres -comedy, fantasy, reality, kid's content and more- while clearly communicating Prime Video as an all-in-one entertainment destination. The idea also had to feel visually striking, intuitive to navigate and naturally shareable.
This sparked an exploratory creative phase where several overarching worlds were developed and tested, including:
Primeopolis – a city built on entertainment
Prime-e-mart – a retail-inspired “content marketplace”
Prime–Become One – a unified entertainment realm
Prime Bowl – a playful arena-style concept
Through this process, it became clear the activation needed a theme that was imaginative, flexible and a joyful one that could hold every IP without feeling fragmented.
THE SOLUTION
To solve these challenges, Spark developed Sweetspot, a fantastical candyland universe where every Prime Video show could seamlessly coexist.
This concept became the foundation for a multi-sensory, content-rich, deeply branded experience that blended storytelling, visual identity, culinary creativity, and interactive entertainment.
A multi-zone journey where each show came to life through immersive experiences, photo moments and bespoke themed treats
A Pick-Up-Your-Box mechanic where guests received Sweetspot dollars to redeem, reinforcing Prime Video’s “pick-n-mix” entertainment offering
Major IP-driven highlights including The Australian Office, The Rings of Power, Despicable Me 4, It Ends With Us, Real Housewives, Last King of the Cross and more
A 40-metre Sweetspot hoarding artwork that became one of the most photographed visuals across the SXSW precinct
Sweetspot Creative Platform & Key Art Development
Spark designed a fully bespoke illustrative world that acted as the overarching brand for the activation which solved a critical challenge: it created a single cohesive universe capable of naturally holding multiple genres and IPs.
A highly distinctive candy-inspired visual language
Custom characters, textures and environmental elements
Integrated show key art to anchor each title within the world
A consistent design system that scaled across digital, print and large-format installations
A colour palette and style that emphasised fun, imagination and childlike wonder
End-to-End Venue Transformation
Fratelli Fresh was transformed into a fully immersive Sweetspot world as the space became an unfolding narrative reflecting the “pick-n-mix” nature of Prime Video’s content offering.
Key elements included:
Environmental graphics across walls, floors, ceilings and furniture
Large-scale installations and hero moments for each show
A structured journey that encouraged movement through different zones
Sensory layering through lighting, music, flavour, texture and scent
A “Pick Up Your Box” mechanic at the entrance, creating a tactile starting point
THE IMPACT
Primeville: Sweetspot successfully positioned Prime Video as a destination where entertainment, creativity and culture collide, driving both meaningful brand connection and measurable audience engagement.
Outstanding Attendance & Engagement
Over 23,500 visitors across six days
One of the most photographed and shared activations at SXSW Sydney
Successfully managed large crowds while maintaining experience quality
Significant Brand Impact
46% Prime Video brand recall, a powerful uplift for a multi-partner environment
85% positive sentiment toward SXSW partners, with Prime Video consistently highlighted
High Shareability & Organic Reach
Social moments built into every zone
Treats, installations and characters became natural share triggers
Widespread organic posting helped amplify the activation beyond the precinct
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